Man orders Wifi router online, gets a brand new Dell laptop

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Think of online delivery goof-ups and what comes to your mind? Bricks, soaps, empty boxes? Now here’s the story of a Delhi man who placed an order for a Wifi router worth Rs 1,145 with Paytm and guess what he got? A Dell laptop worth Rs 30,000! No kidding! And what happened next is even more interesting.

Anuj Chauhan placed an order for a Wifi router on April 10. Six days later, the delivery boy appeared at his door step with the package.

“On seeing that big box in the hands of the delivery boy, I told him that this wasn’t my order, but he was so sure that he made me check the details on the box. Those were my details, name, phone number. I thought they had a bigger box for the safety of the product. I accepted the order. But when I opened the bubblewrap, I saw a laptop box, instead. It was a Dell laptop worth Rs 30,000. I was shocked,” he said.

He continues, “I thought while the rest of the world was getting soaps, stones and fruits, I must have done something really good to have been blessed with a laptop. I wondered if I should keep it, as my laptop isn’t really in the pink of health these days either. The second thought was, maybe I should donate it to my friend’s NGO serving the under privileged children. Somewhere between that there was a thought of returning it back to Paytm.”

After a day of churning and dilemma, Chauhan decided to return the laptop, thinking about the loss it could cause to the company. “I sent several mails to the company, tagged them on social media sites. But received no word on it.”

On April 30, however, Paytm’s social media team contacted Chauhan and this was their reponse:

Dear Anuj,

We would like to apologize on behalf of Paytm and our seller for this sad experience that you had to go through. Would like to assure you that this situation is not ordinary and these incidents are not typical. We are very serious when it comes to our customer’s satisfaction and have a zero tolerance policy in this respect.

As we discussed over phone, we’ve now completed our internal investigation in this matter and really appreciate your honesty and forthrightness. We are very happy to share that we will give you the same laptop as a small token of appreciation from our side. Also, we reiterate our commitment to give you the best products and experience on our platform.

I hope this helps. Should you need any further assistance, let me know.
Look forward to seeing you again at Paytm.

Best wishes,
Social Media Team

Anuj, though happy with the Dell laptop is still waiting for the router, though he’s not complaining about it and has already ordered another one.

(This article first appeared on India Today.)

No MBBS duration extension or mandatory rural posting: Health Minister

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Photo: PTI

A day after students of Delhi’s top medical colleges staged a protest in front of the Nirman Bhawan at Connaught Place, the Health Ministry on Thursday said that there was no such proposal to extend the duration of MBBS courses from existing 5.5 years to 7.5 years. Setting at rest all the speculations, Union Health Minister Ghulam Nabi Azad stated that rural posting would not be mandatory for the students appearing in PG examinations for the year 2015-2016.

The decision comes after over 2,000 students of All India Institute of Medical Sciences (AIIMS), Maulana Azad Medical College, Lady Hardinge Medical College, Guru Teg Bahadur Hospital and Vardhman Mahavir Medical College, who were later joined by around 1,000 Resident Doctors Association (RDA) members and other medicos from different parts of the country, called for a strike on Wednesday.

Ā On Thursday evening, the representatives of agitating medicine students met Azad. In the meeting, which lasted for around a half an hour, the representatives submitted a memorandum against the proposal to extend the duration of MBBS course and compulsory one-year rural posting prior to post-graduate programmes. They also demanded proper infrastructure and security at primary health centres (PHCs).

In a release issued by the ministry after the meeting, Azad stated that taking care of the students’ demands, the concerned officials had been directed to keep the proposal in abeyance and a letter in this regard had been issued to the Medical Council of India.

“He (Azad) listened to all their concerns patiently and allayed their (students’) fears regarding Medical Council of India notification in respect of one-year mandatory rural posting of PHC after completion of MBBS, before they seek admission to PG course,” said the release.
Expressing satisfaction and rejoicing over the ministry’s decision, the medicos called off the strike late on Thursday evening. “Finally, our efforts have paid off. We were not against rural posting at PHCs. We just wanted it to be incorporated within the PG curriculum,” said Kaustubh Ahuja, a Maulana Azad Medical College student.
The police had taken to lathicharge and usage of water cannons on Wednesday evening in order to disperse the agitating students, which resulted in the injury of several of them, after which the medicos called for the strike.
(The article first appeared on News 18.)